Arbeitgeber: KLA-Tencor MIE GmbH

## Key responsibilities include:

- Customer Partnership: Lead pre-installation planning with customers, understand unique requirements, and ensure successful project execution.
- System Installation & Commissioning: Install and configure advanced semiconductor inspection systems, including optics, robotics, cameras, and automation components.
- Technical Excellence: Perform system calibration, verification, performance testing, and product validation to achieve industry-leading specifications.
- Problem Solving: Diagnose and resolve complex system issues using data-driven analysis and structured troubleshooting methodologies.
- Customer Success: Drive customer satisfaction through regular communication, technical consultations, escalations management, and on-site support.
- Acceptance & Qualification: Partner with customers to validate tool performance and ensure successful system acceptance.
- Applications & Process Optimization: Conduct application testing and process validation to maximize tool performance in customer manufacturing environments.
- Global Impact: Support critical customer issues across multiple regions and collaborate with international engineering teams.
- Training & Knowledge Sharing: Deliver installation and product training to worldwide customer support and field engineering teams.

## Minimum Qualifications

- Education: Degree in Mechanical, Electrical, Electronic Engineering, Physics, or a related technical field.
- Industry Experience: Experience in the semiconductor industry is a strong advantage.
- Technical Expertise: Knowledge of optics, mechanics, electronics, lithography, metrology, laser technology, or related high-tech systems.
- Problem Solving: Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical challenges.
- Software & Systems: Familiarity with Windows-based environments and computer systems.
- Communication: Excellent interpersonal and customer-facing communication skills.
- Project Execution: Ability to prioritize tasks, work independently, and deliver results in a fast-paced environment.

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## Your benefits at a glance

- Dynamic and future-oriented industry at the forefront of technological innovation.
- Collaborative and supportive team.
- Access to extensive onboarding and continuous development opportunities to support your career growth.
- Permanent employment contract and long-term career stability.
- Competitive compensation package, including additional variable compensation, participation in the Employee Stock Purchase Plan and company pension scheme.
- Company car or car allowance.
- 30 days of vacation per year and flexible working hours.
- Company events, such as summer family events and Christmas celebrations.