Beschreibung

The Technical Consultant role in Digital Computational Pathology involves implementing and supporting innovative IT solutions for healthcare customers in the DACH region, focusing on accurate installation, configuration, upgrading, and customer lifecycle management to facilitate digital advancements in pathology.

**Your role:** 

- You will be part of  Digital Computational Pathology (DCP) within the Enterprise Informatics business (EI)
- You will help drive the digital transformation of pathology and play a crucial part in expanding our DCP business by implementing sophisticated IT solutions for healthcare customers
- Solution Implementation: Install and configure Digital Pathology IT solutions, enabling the storage and real-time streaming of large-scale data for new customer projects
- Customer Support and Consulting: Upgrade existing software, resolve technical issues, advise customers on IT topics, and ensure a smooth customer experience throughout the lifecycle of the solutions
- Collaboration and Documentation: Work with cross-functional teams, including scanner engineers, to integrate high-resolution tissue scanners with IT backends, while developing best practices and documenting standards and procedures
- A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.      

**You're the right fit if:**

- You are fluent German and have good English skills both written and oral. Fluency in Dutch, Italian or Spanish will be considered an advantage.
- You hold a Bachelor's Degree in Health Science, Business or Engineering OR Vocational Education or equivalent relevant experience
- You have 4 years of experience in Information Technology
- You have knowledge and experience working with Microsoft Windows OS, Microsoft SQL, Active Directory, Group Policies, and network
- You have experience working in production environments against SLAs
- You have knowledge of common security technologies and practices
- Excellent troubleshooting and problem analyzing skills
- You have excellent ability to understand the customers’ requirements and work with the project team to find the best solution
- You have a strong ability to communicate with all levels of customers and liaise effectively with internal and external support functions
- You are willing to work outside normal office hours when needed
- You have proven documentation skills and ability to produce precise reports
- You are passionate and self-driven to drive things forward and develop yourself
- You must be willing to travel up to 20% of your time. This role focuses primarily on DACH countries but you may need to support other countries as a part of a wider European team.

**How we work together**

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. **Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.**

**This role is a field role.**

**This role is not open to relocation.**

**About Philips** 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. 

- Learn more about [our business](https://www.philips.com/a-w/about.html).  
- Discover [our rich and exciting history](https://www.philips.com/a-w/about/our-history.html).  
- Learn more about [our purpose](https://www.philips.com/a-w/about/environmental-social-governance/our-purpose). 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion [here](https://www.careers.philips.com/global/en/diversity-and-inclusion). 

**Equal Opportunities Disclaimer** 

We’re proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy and pregnancy-related conditions, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. 

For more information, read our [Inclusion and Diversity Policy](https://www.careers.philips.com/global/en/diversity-and-inclusion) and, to know more about your Human Rights, we encourage you to view [this report](https://www.philips.com/a-w/about/news/archive/features/2022/20221208-philips-human-rights-report-2022.html). 

For candidates with disabilities, we’re committed to supplying reasonable accommodations during the recruitment process, as well as when you enter our employment. If you need a reasonable accommodation because of a disability for any part of the employment process, please make your recruiter aware. 
  
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Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven.
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