Intro Why this role matters At JOIN, we believe hiring should be easy,
fast, and fair – for companies and candidates alike. That’s why
we’re building intuitive, powerful recruiting software that helps
businesses of all sizes find the right people effortlessly. As our
Account Manager (DACH region) , you’ll be at the heart of how we
grow and nurture customer relationships. Your mission will be to
convert inbound leads into long-term, satisfied customers while
identifying strategic opportunities for expansion. Sitting at the
intersection of Sales, Marketing, and Customer Success, your work will
directly drive JOIN’s revenue growth and customer satisfaction. From
building trusted relationships with SMB and mid-market clients to
identifying up- and cross-selling opportunities, you’ll ensure every
customer sees measurable value from JOIN’s products. Tasks What
you’ll be doing Your work will directly shape JOIN’s commercial
success and customer experience. Here’s what that looks like:
Convert qualified inbound leads into customers – no cold calling.
Conduct needs analysis, deliver persuasive presentations, and position
JOIN as the best choice for recruiting needs. Manage and grow your own
customer portfolio as the main point of contact. Identify up- and
cross-selling opportunities and present tailored solutions. Use CRM
tools like HubSpot to manage leads, track opportunities, and forecast
revenue. Analyse data and conduct regular strategic conversations to
deepen client relationships and ensure their success. Collaborate with
Marketing to ensure alignment between lead generation and sales
conversion. Report insights from customer feedback to improve
processes and offerings. Who you’ll work with You’ll collaborate
closely with our Sales, Marketing, and Customer Success teams to
deliver an exceptional customer experience while driving JOIN’s
growth goals. Requirements What we’re looking for We don’t believe
in checklists – but if most of these apply to you, we’d love to
chat: ✔ Proven experience in Sales or Account Management, including
new business acquisition and account growth (preferably in SaaS or
Tech). ✔ Fluent German and confident English skills. ✔ Strong
communication, negotiation, and presentation abilities. ✔ Proactive,
goal-oriented, and structured working style. ✔ Hands-on experience
with CRM tools (HubSpot, Salesforce, or similar). ✔ Data-driven
mindset with the ability to use insights to optimise sales activities.
✔ Customer-first attitude and the ability to handle multiple
priorities at once. Bonus points for: Experience in HR tech,
recruiting, or software-as-a-service. Additional language skills (e.g.
French, Dutch, or Spanish). Understanding of the SMB and mid-market
customer landscape in the DACH region. Benefits Our Values ❤️
People First – We put humans at the heart of hiring. Own It – We
take initiative and solve problems independently. Work Smarter –
Efficiency beats effort. Be Bold – Challenge the status quo and push
boundaries. At JOIN, we thrive in a fast-moving, collaborative
environment, and we are looking for colleagues who do too. That means:
We love collaborating in the office and sharing knowledge with
colleagues, while still valuing flexibility to work from home when
needed. We adapt quickly and embrace change in a growth-oriented
startup environment. We continuously challenge ourselves and each
other to improve. This role might not be ideal if You prefer a highly
structured environment. You want a fully remote position. You prefer a
slower-paced role with minimal change. You are not comfortable with
direct ownership and cross-functional collaboration. What’s in it
for you Apple hardware – The best tools for the job (MacBook). Team
events – Brunches, sports activities, and quarterly gatherings in
Berlin. Productivity from Everywhere – 104 days per year remote
(post-probation), following our hybrid policy. Competitive salary –
Tailored to align with your experience level. Relocation support –
Assistance with paperwork, travel, and one month of furnished
accommodation. What to expect from the hiring process We respect your
time and keep things transparent: 1️⃣ Intro call (~30 min) –
Let’s see if we’re a good match. 2️⃣ Role-fit interview (~30
min) – Deep dive into your experience. 3️⃣ Case study (~60 min)
– Show us how you think. 4️⃣ Meet the leadership team (~30 min)
– Final alignment conversation. You’ll always know where you stand
– no black holes, no ghosting. Closing We welcome applications from
individuals of all ages, abilities, genders, religions, and diverse
backgrounds. If you need assistance during the hiring process or in
the workplace, let us know! Don’t meet every requirement? No
problem! We’re always open to exceptional candidates and value
diversity in all forms. Apply now – We’d love to connect with you!