Cabin Crew Member (m/f/x)

• Perform all duties related to the safety and security of our passengers and flight during normal, abnormal and emergency operations,

• Ensure an effective communication between cabin crew members and flight crew members according the applicable instructions for common language and terminology,

• Provide appropriate assistance to all types special category passengers,

• Provide appropriate first aid measures to all types of medical emergencies whether still on ground or inflight,

• Keep updated with all changes in regulations, documents and instructions provided by Luxair, if necessary update changes in own manuals,

• Ensure the wellbeing of our guest’s according to the applicable service instructions and the commercial communication guidelines in force,

• Act according to the current applicable regulations, instructions and take the necessary responsibilities when involved in the process of In-flight Sales on LUXAIR flights,

• Keep familiar with all available ways/forms of reporting, and communicate issues that occurred while on duty, be it irregularities, feedback, suggestions etc.

Minimum required criteria:

• Have a secondary education diploma (Bac) or equivalent,

• Possess a swimming and/or rescue certificate,

• Be at least 18 years old and fit for flights,

• Accept to work according to irregular schedules and during the weekend,

• Accept layover at the Outstations,

• Provides basic knowledge in standard office applications,

• Be customer oriented, have a smart appearance and respect the internal uniform dress code,

• Show good communication skills in English, French and German (spoken & written),

• Attend and pass successfully mandatory initial & recurrent training according to the area of activity.

Desired or to be acquired criteria:

• Refer to the training table,

• Have an excellent sense of customer contact and be highly service-oriented,

• Have a basic knowledge of Luxembourgish,

• Demonstrate the ability to communicate at all levels, both inside and outside the company,

• Show user skills in tools used in the department,

• Be responsible and dynamic, team oriented and able to deal with stress.

The ideal candidate:

• Knowledge of any other language is considered as major asset to this function