Customer Service Agent (m,f) Norwegian or Danish: Airline

Personalbüro U. Herrmann

Warszawa - Polen

Callcenteragent/in Arbeit Vollzeit ab 18.10.2025

Beschreibung

**Start: 10.11 or 8.12**

**Shift work: 5 days a week, Monday - Friday 07:00 - 19:00, Saturday - Sunday 09:00 - 18:00 twice a month working Saturdays & Sundays.**

**Airline Services**

**Tasks:**

• Perform inbound calls, chats in Norwegian or Danish

• Advise partners on flights, products, prices, fares, rules, and online services contributing to the success of our client.

• Change the reservation both in time and destination, change of personal data

• Handle special service requests (wheelchairs, special assistance, animals)

• Deal with cancellation and refund of tickets

• Help in purchasing airline tickets and handling different payment methods.

• Support customers with travel difficulties.

Requirements:

• Fluency in Norwegian or Danish (C1 level) and English (B2 level).

• Strong communication skills and service-oriented mindset.

Positive energy, enjoy communicating with customers and colleagues

• Previous experience in Customer service, digital service platforms and CRM tools is an advantage

**Benefits**

Norwegian- 9750 PLN gross monthly

Danish - 11 000 PLN gross monthly

work from the office, after 6-9 months hybrid - Norwegian/Danish

• Relocation package: flight and 7 nights at the hotel.

• Professional training.

• Career growth prospects within an international company.

• Training and development programs.

• Language classes.

Quelle: Bundesagentur für Arbeit - Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.