DEIN NÄCHSTER SCHRITT
Customer Service Representative
MAC Exteriors LLC 
Remote · Lowa-3940, United States-231 Beschreibung
We are seeking a Customer Service Representative to join our growing team. In this role you will field calls, emails, and chat requests from customers, and assist with order placement and issue resolution.
Key responsibilities
Listen, document, and help resolve conflicts with customers
Answer questions or handle complaints from customers
Field phone calls, emails, and chat requests
Provide information to customers about order status and product queries
Process customer orders, changes, and returns according to established policies
Work closely with the credit department to resolve disputed credit items
Requirements and Qualifications
High school diploma or equivalent
Customer service experience a plus
Experience with corporate phone systems or switchboard preferred
Flexible schedule
Bewerben
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