Front Office Supervisor

Front Office Supervisor

Job Description

Your next career move: supervisor! You will coordinate and manage our Front Office team in cooperation with the Department Manager. Your duties will also include the following:

• Checking in guests, as well as taking and processing bookings

• Reviewing bookings, overbookings and options

• Monitoring costs and the accommodation revenue budget

• Implementing and maintaining the internal Motel One quality management system

• Shared responsibility for conducting internal coaching, cross-trainings and onboarding new Front Office staff

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!

• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.

• Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.

• Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.

• Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/retail industry or be looking for a change of career

• Enjoy developing employees – and ideally have some management experience

• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry

• Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English

• Be a team player and willing to provide assistance across departments – we achieve our results together

• Have previous experience with Opera Cloud