IT Application Manager (m/f/d)

Arbeitgeber: Deutsche Lufthansa AG

We’re looking for you to join our Application Management Team at our headquarters, working alongside colleagues in Munich, Frankfurt, and Switzerland. If you have experience, technical and methodological expertise, and a strong service-oriented mindset, we’d love to get to know you.

- Operation, optimization, and further development, as well as technical and subject-matter user consulting within our SAP application landscape
- Fulfilling internal IT service management roles for incident, change, problem, and supplier/service level management processes
- Independent management and coordination of internal and external IT and SAP providers
- Planning, execution, and coordination of tests, as well as support for acceptance testing
- Supporting and coordinating interfaces and integrations between SAP systems and other business applications
- Responsibility for creating, maintaining, and updating technical and application-related documentation
- Collaborating with the team on administrative and organizational tasks within the department


Ihr Profil:

- A college degree in (business) computer science or, alternatively, relevant training and professional experience demonstrating equivalent knowledge and skills for the role (e.g., training as an IT specialist in application development)
- Professional experience in application management or in supporting SAP applications
- Knowledge of APIs, interfaces, and integration technologies, as well as basic experience with web or scripting technologies, is desirable
- Experience using Jira and Confluence, particularly for ticket processing, documentation, and knowledge management
- A structured, goal-oriented, precise, and independent work style, as well as analytical and conceptual skills
- Business-level proficiency in German and English