Arbeitgeber: APPLIED MATERIALS

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. As a member of the Field Service Operations (FSO) Customer Engineer team , you will play a key role in supporting the successful startup and ongoing operation of a major Applied Materials customers' greenfield semiconductor fab in Dresden. In this position, you will provide expert technical support and troubleshooting, leveraging deep expertise in one or more Applied Materials platforms to ensure high equipment performance, customer satisfaction, and operational excellence. As this role is frequently performed within semiconductor manufacturing cleanrooms, employees are required to wear appropriate personal protective equipment (PPE), including overalls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields where required .
Able to perform routine preventative maintenance within established timeframes . Completes quality repairs.
Respond to fab issues by communicating with other engineers and participating in escalation conference calls . May participate in projects to reduce costs and increase uptime.
Perform all standard i nstall ation activities through Ha rdwar e st art -u p ( T1 ) unassisted . Performs standard b asic pro c ess start -u ps ( T2 ) with assistance .
Verify operational quality of system equipment . Assist senior engineers as needed.
Apply diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems . Uses training and experience to identify process , software or hardware related system problems.
Strive to perform BKM's . Uses knowledge management systems . Follow all IP guidelines.
Assume responsibility for complete customer satisfaction within the work area . Assists in planning, communicating, and coordinating support plans with customer management.
Comply with all safety procedures and consistently demonstrates safety as a value.

What You'll Learn Applied Materials provides comprehensive training to help you strengthen your existing expertise in:


Semiconductor manufacturing technologies
Advanced vacuum and plasma systems
Equipment diagnostics and troubleshooting
Customer-facing technical support
Cleanroom operations and best practices
Installation and optimization of highly sophisticated manufacturing equipment

Business Expertise


Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Problem Solving


Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact


Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Associate degree / bachelor's degree / master's degree in electrical engineering / mechanical engineering / Mechatronics, Military technical training, Trade certification, or equivalent technical experience
2-4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role
Ability to read and interpret electrical and mechanical schematics
Experience identifying and resolving technical issues through structured troubleshooting
Basic mech...