Beschreibung
Night Audit
Job Description
Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:
Preparing daily closing balances
Deliver great customer service
Cash transactions and cashing up
Processing booking requests
Night Audit
Preparing for breakfast
Building security checks
Assisting with bar service
Benefits:
Bonus program: The better the guests rate their stay, the higher the bonus!
Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications
Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:
Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
Be open, communicative and confident and have a solid command of English
Be a team player and willing to provide assistance across departments – we achieve our results together
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