Quality Assurance Associate

N26 Bank SE

10179 Berlin - Deutschland

Qualitätssicherungstechniker/in Arbeit Vollzeit ab 12.09.2025

Beschreibung

**About the opportunity:**

We are looking for a motivated and reliable associate to join the AFC Quality Assurance team (Post KYC). You will be joining an international team working at the intersection of Anti Financial Crime and QA. Your support will be key to ensure our internal teams as well as our business partners follow N26 processes and business guidelines, ensuring that the quality of their work follows agreed standards and processes. In addition, you will ensure a smooth collaboration with partners and support the control and monitoring of their activities under N26 quality metrics.

**In this role, you will support our Spanish and Italian market teams with:**
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**●** Perform quality checks on a variety of tasks performed by our internal AFC team and our AFC vendors.

● Assess the quality and correctness of the results in our financial crime investigations

● Evaluate and report partner performance

● Provide valuable feedback to our internal teams and partners and monitor improvement efforts

● Identify areas for improvement and implement appropriate measures in cooperation with team stakeholders

● Enhance and improve existing operational processes

● Coach and train junior team members

## **What you’ll need to be successful:**

**Background:**

- You have proven track record with relevant banking experience (+2 years) in AFC and/or KYC
- You have gathered relevant experience (+2 years) in Quality Control in an operational setup
- You ideally have shown your ability to improve processes by collaborating with team-external stakeholders
- In-depth knowledge of Financial Crime related regulations
- You are fluent in Spanish, Italian, French as a plus
- You are detail oriented, diligent and reliable
- You have a hands-on mentality and take on ownership, being able to communicate to various stakeholders on different levels
- You work independently and with integrity, but you are also a good team player
- You should enjoy a fast-paced working environment, show high willingness to learn and work autonomously to grasp new topics

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