Quality Specialist Inbound (f/m/d) Operations Center Neuenburg 2

Arbeitgeber: Galaxus Deutschland GmbH

# Quality Specialist Inbound (f/m/d)

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- Operations Center Neuenburg 2
- 80% - 100%
- Supply Chain Management
- Englisch

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

In the role of Inbound Quality Specialist at the ON2 site, you will support quality assurance directly in the operational goods receiving area. You will analyze deviations, monitor processes on the shop floor, and help to sustainably embed quality standards, error reduction, and continuous improvement during ramp-up and in day-to-day operations.

### Deine Aufgaben

- Operational quality assurance in the inbound area and daily presence on the shop floor as the point of contact for quality issues and nonconformities
- Analysis of error patterns in goods receipt, such as non-conforming goods (NIO) cases, storage holds, supplier nonconformities, and discrepancies in identification and master data
- Reliable recording, documentation, and preparation of root causes of errors, supporting evidence, and operational quality data
- Conducting standardized process observations, quality controls, and audits to ensure compliance with defined standards and SOPs
- Assisting with root cause analyses and the reduction of quality-related metrics such as IPPM, RPPM, CPPM, and COPQ
- Tracking agreed-upon corrective and improvement measures in collaboration with Operations, team leaders, and shift management
- Actively contributing to continuous improvement by proposing concrete, practical suggestions for improvement within your own work area
- Engaging in constructive collaboration with Inbound Operations, Quality Engineering, Training, and other relevant teams

### Deine Fähigkeiten

- Practical experience in logistics, receiving, operations, or quality assurance; motivated candidates from other fields with a strong aptitude for processes
- Completed vocational training in a logistics, technical, or business-related field is a plus
- Basic to good knowledge of Excel, as well as confidence in working with operational data, analyses, and documentation
- Willingness to learn warehouse management systems, quality processes, and site-specific tools
- A structured, precise, and reliable work style with a keen eye for root causes, interrelationships, and practical feasibility
- Strong communication skills, the ability to work well in a team, and a passion for collaborating directly with operational teams on the shop floor
- English language skills (Level A2)
- German and French are a plus
- A willingness to challenge «how things have always been done» and propose more efficient, automated or effective solutions
- The capacity to adapt to ongoing changes in the work environment
- Demonstrating the courage to take risks and act on convictions under uncertainty

### Warum startest du bei uns?

- **Values, not empty words:** Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach.
- **Courageous thinking:** We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
- **Uncomplicated approach:** Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
- **Flexibility, not compromise:** Every position is possible with an 80% workload.
- **Rapid growth:** With us, growth is a continuous journey. We also support you with [1600 EDU points](https://www.galaxus.de/en/page/more-training-sign-me-up-20943) per year for your professional development so there’s no risk of you getting stuck in a rut.
- **More benefits:** 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits.

**Diversity is our culture.**

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.