Student working as a Customer Service Representative (m/f/d)

Thermo Fisher Scientific GmbH

64289 Darmstadt - Deutschland

Kundendienstberater/in Arbeit Teilzeit Abend ab 20.09.2025

Beschreibung

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Location:

Darmstadt, Germany

How will you make an impact?

As a student working as a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to provide basic support and assistance to ensure a positive customer experience. This is an excellent opportunity for a student to gain valuable work experience while balancing their academic commitments.

What will you do?

- Answer incoming customer inquiries via phone, email, and chat in a professional and courteous manner.
- Upload invoices into customers EDI platforms
- Assist customers with basic troubleshooting and problem resolution.
- Escalate complex issues to senior team members or supervisors as needed.
- Follow up with customers to ensure their issues are resolved.
- Perform other administrative tasks as assigned.

Knowledge, Skills, Abilities

- Currently enrolled in a college or university program.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-focused attitude.
- Fluent in German and English languages
- Ability to work independently and as part of a team.
- Basic computer skills, including proficiency with Microsoft Office Suite.
- Ability to multitask and manage time effectively.
- Previous customer service experience is a plus but not required.

Working Hours

- Flexible part-time hours to accommodate your academic schedule.

Benefits:

- Salary based on German "mini job" rules
- Opportunity to gain practical work experience in a professional setting.
- Friendly and supportive work environment.
- Potential for growth and advancement within the company.

How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their availability and why they are interested in the position. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today! [http://jobs.thermofisher.com](http://jobs.thermofisher.com/)

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of color, religion, ___ orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Quelle: Bundesagentur für Arbeit - Rechtliche Hinweise zur Nutzung
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