Arbeitgeber: Jobs Europe AB

**Customer Experience Specialist (German - C1 Level)**

**Location: Valencia, Spain (Relocation Support Provided)**

**If you currently live in Spain, the client is ready to move quickly on your application if you are available to start ASAP!**

**Imagine This**

You start your day in a sunny office in Valencia.
You speak German.
You connect with customers who already know and trust the brand.
And you help them order smarter, cheaper, and better.

**No cold leads. No scripts.**
Just meaningful conversations and sales that make sense.

**About the Role**

We are working on behalf of a well-established European e-commerce business within the office supplies sector, known for its strong reputation and loyal customer base.

As a **Sales Agent**, you’ll play a key role in strengthening customer relationships while identifying opportunities to add value through smart product recommendations.

**What You’ll Be Doing**

- Calling existing German-speaking customers \*\*(warm leads only)\*\*
- Advising on printers, cartridges, toners, and office supplies
- Recommending alternative or home-brand products where relevant
- Identifying upselling opportunities (bundles, larger quantities, better-value deals)
- Ensuring accurate and smooth order processing
- Collaborating closely with your team to deliver great customer experiences

This role is all about trust, understanding customer needs, and delivering real value—not aggressive selling.

**What You Bring**

- Native-level German
- Strong communication skills and confidence on the phone
- A commercial mindset with the ability to spot opportunities
- High attention to detail when managing orders
- A proactive attitude and eagerness to learn and grow

**Sales experience is a plus, but not essential—motivation and mindset are key.**

**Why This Role Stands Out**

**This isn’t a typical sales role:**

- No cold calling
- No pushy tactics
- No anonymous leads

I**nstead, you’ll benefit from:**

- An existing, loyal customer base
- Clear and straightforward product offerings
- Honest upselling that benefits both the customer and the business
- A supportive environment focused on development

**What’s in It for You?**

- Live and work in sunny **Valencia, Spain**
- Breakfast and lunch provided at the office
- Spanish health insurance included
- Free Spanish language lessons
- Career development and growth opportunities
- Monthly team events, sports, and social activities
- Full relocation support to help you settle in smoothly

**Ready to Get Started?**

If you enjoy building relationships, spotting opportunities, and working in an international, fast-paced environment—this is your chance to grow your career while enjoying life in Spain.