Da Vinci Engineering GmbH
60308 Frankfurt am Main - Deutschland
Ingenieur/in - Elektrotechnik
Arbeit
ab 23.11.2025
Beschreibung
Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!
(Automotive) Voice of Customer Analyst (m/f/d)
Stellen-ID: 21932
Standort: Frankfurt am Main
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.
Your tasks:
- Collect, consolidate, and analyze customer feedback from multi... weiter lesen
(Automotive) Voice of Customer Analyst (m/f/d)
Stellen-ID: 21932
Standort: Frankfurt am Main
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.
Your tasks:
- Collect, consolidate, and analyze customer feedback from multi... weiter lesen
Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!
(Automotive) Voice of Customer Analyst (m/f/d)
Stellen-ID: 21932
Standort: Frankfurt am Main
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.
Your tasks:
- Collect, consolidate, and analyze customer feedback from multiple channels (e.g., mobile app, incar systems, surveys, social media) to identify patterns, themes, and critical issues
- Categorize and prioritize issues according to severity and business impact; coordinate follow-up actions, maintain tracking records, and support escalation procedures
- Support the planning, execution, and documentation of functional acceptance tests for new features and software updates
- Prepare reports and presentations for R&D, product management, and quality teams, ensuring feedback is actionable and traceable
- Collaborate closely with cross-functional teams, including engineering, product, customer experience, and international partners
- Assist in the development and continual improvement of quality processes, feedback loops, and knowledge-sharing within the team
- Ideally, support integrating survey feedback into existing backend systems, including understanding of working with APIs to connect data flows smoothly
Your profile:
- Bachelor’s or Master’s degree in Engineering (Automotive, Electrical, Computer Science), Business Informatics, Business Administration, Psychology, Marketing, Human Factors, or a related field (Alternatively, relevant technical training with automotive or software experience is a plus)
- Experience in data analysis, quality assurance, testing, or customer feedback analysis
- Familiarity with reporting and analytics tools (Excel, BI, CRM, or ticketing systems such as JIRA or Salesforce)
- Experience with survey and feedback platforms (e.g. Qualtrics, Medallia)
- Structured, solution-oriented mindset and strong communication skills in English (German and/or Chinese are a plus)
- High level of initiative, adaptability, attention to detail, and teamwork orientation
- Willingness to travel domestically and internationally as required by the role
You can expect ...
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- On-the-job training and language courses
- Appreciation, motivation and commitment
Kontaktdaten für Stellenanzeige
Frau Atefe Sadjadi
Da Vinci Engineering GmbH
Hauptstätter Straße 149
70178 Stuttgart
+49 711 72240 154
job@davinci.de
(Automotive) Voice of Customer Analyst (m/f/d)
Stellen-ID: 21932
Standort: Frankfurt am Main
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.
Your tasks:
- Collect, consolidate, and analyze customer feedback from multiple channels (e.g., mobile app, incar systems, surveys, social media) to identify patterns, themes, and critical issues
- Categorize and prioritize issues according to severity and business impact; coordinate follow-up actions, maintain tracking records, and support escalation procedures
- Support the planning, execution, and documentation of functional acceptance tests for new features and software updates
- Prepare reports and presentations for R&D, product management, and quality teams, ensuring feedback is actionable and traceable
- Collaborate closely with cross-functional teams, including engineering, product, customer experience, and international partners
- Assist in the development and continual improvement of quality processes, feedback loops, and knowledge-sharing within the team
- Ideally, support integrating survey feedback into existing backend systems, including understanding of working with APIs to connect data flows smoothly
Your profile:
- Bachelor’s or Master’s degree in Engineering (Automotive, Electrical, Computer Science), Business Informatics, Business Administration, Psychology, Marketing, Human Factors, or a related field (Alternatively, relevant technical training with automotive or software experience is a plus)
- Experience in data analysis, quality assurance, testing, or customer feedback analysis
- Familiarity with reporting and analytics tools (Excel, BI, CRM, or ticketing systems such as JIRA or Salesforce)
- Experience with survey and feedback platforms (e.g. Qualtrics, Medallia)
- Structured, solution-oriented mindset and strong communication skills in English (German and/or Chinese are a plus)
- High level of initiative, adaptability, attention to detail, and teamwork orientation
- Willingness to travel domestically and internationally as required by the role
You can expect ...
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- On-the-job training and language courses
- Appreciation, motivation and commitment
Kontaktdaten für Stellenanzeige
Frau Atefe Sadjadi
Da Vinci Engineering GmbH
Hauptstätter Straße 149
70178 Stuttgart
+49 711 72240 154
job@davinci.de
Ref-Nr.: 7780142
Aktualisiert:
02.02.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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Da Vinci Engineering GmbH
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Arbeit
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