JP Morgan SE
10969 Berlin - Deutschland
Kundenberater/in (Bank, Sparkasse)
Arbeit
Vollzeit
ab 07.03.2026
Beschreibung
About us J.P. Morgan is a global leader in financial services,
providing strategic advice and products to the world’s most
prominent corporations, governments, wealthy individuals and
institutional investors. Our first-class business in a first-class way
approach to serving clients drives everything we do. We strive to
build trusted, long-term partnerships to help our clients achieve
their business objectives. We recognize that our people are our
strength and the diverse talents they bring to ou... weiter lesen
providing strategic advice and products to the world’s most
prominent corporations, governments, wealthy individuals and
institutional investors. Our first-class business in a first-class way
approach to serving clients drives everything we do. We strive to
build trusted, long-term partnerships to help our clients achieve
their business objectives. We recognize that our people are our
strength and the diverse talents they bring to ou... weiter lesen
About us J.P. Morgan is a global leader in financial services,
providing strategic advice and products to the world’s most
prominent corporations, governments, wealthy individuals and
institutional investors. Our first-class business in a first-class way
approach to serving clients drives everything we do. We strive to
build trusted, long-term partnerships to help our clients achieve
their business objectives. We recognize that our people are our
strength and the diverse talents they bring to our global workforce
are directly linked to our success. We are an equal opportunity
employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected
attribute, including race, religion, color, national origin, gender,
sexual orientation, gender identity, gender expression, age, marital
or veteran status, pregnancy or disability, or any other basis
protected under applicable law. We also make reasonable accommodations
for applicants’ and employees’ religious practices and beliefs, as
well as mental health or physical disability needs. Visit our FAQs for
more information about requesting an accommodation. Tasks Job
responsibilities Manage customer data and accounts, carrying out
payment transactions, bookings and other complex back office tasks
Develop solutions to complex customer inquiries independently and in
close cooperation with internal specialist departments Create a unique
customer experience that is fair, consistent and transparent and
ensure exceptional customer service at all times, both by phone and in
writing Adhere to banking regulations and guidelines Profile Required
qualifications, capabilities and skills Experience in the back office
of a financial institution in the German-speaking market. Completed
banking apprenticeship or a comparable education with relevant
professional experience Fluent written and spoken German Excellent
written and spoken communication skills Team player with a strong
customer focus and willingness to provide service Knowledge of the
relevant regulatory requirements Strong problem-solving skills and
ability to handle conflicts We offer Excited by the opportunity to
build innovative digital retail banking products and services in a
start-up environment, backed by one of the leading financial service
providers worldwide? Join us at JPMorgan Chase & Co. at our newest
European hub for Chase bank, located in the heart of Berlin. In this
exciting chapter of continued growth and expansion for Chase, we’re
looking for passionate Banking Operations Specialists. As a Customer
Service Advisor - Backoffice (all genders) in our Banking Operations
Customer Service department, you will help us effectively manage
customer enquiries and create an exceptional customer experience.
providing strategic advice and products to the world’s most
prominent corporations, governments, wealthy individuals and
institutional investors. Our first-class business in a first-class way
approach to serving clients drives everything we do. We strive to
build trusted, long-term partnerships to help our clients achieve
their business objectives. We recognize that our people are our
strength and the diverse talents they bring to our global workforce
are directly linked to our success. We are an equal opportunity
employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected
attribute, including race, religion, color, national origin, gender,
sexual orientation, gender identity, gender expression, age, marital
or veteran status, pregnancy or disability, or any other basis
protected under applicable law. We also make reasonable accommodations
for applicants’ and employees’ religious practices and beliefs, as
well as mental health or physical disability needs. Visit our FAQs for
more information about requesting an accommodation. Tasks Job
responsibilities Manage customer data and accounts, carrying out
payment transactions, bookings and other complex back office tasks
Develop solutions to complex customer inquiries independently and in
close cooperation with internal specialist departments Create a unique
customer experience that is fair, consistent and transparent and
ensure exceptional customer service at all times, both by phone and in
writing Adhere to banking regulations and guidelines Profile Required
qualifications, capabilities and skills Experience in the back office
of a financial institution in the German-speaking market. Completed
banking apprenticeship or a comparable education with relevant
professional experience Fluent written and spoken German Excellent
written and spoken communication skills Team player with a strong
customer focus and willingness to provide service Knowledge of the
relevant regulatory requirements Strong problem-solving skills and
ability to handle conflicts We offer Excited by the opportunity to
build innovative digital retail banking products and services in a
start-up environment, backed by one of the leading financial service
providers worldwide? Join us at JPMorgan Chase & Co. at our newest
European hub for Chase bank, located in the heart of Berlin. In this
exciting chapter of continued growth and expansion for Chase, we’re
looking for passionate Banking Operations Specialists. As a Customer
Service Advisor - Backoffice (all genders) in our Banking Operations
Customer Service department, you will help us effectively manage
customer enquiries and create an exceptional customer experience.
Ref-Nr.: 9777829
Aktualisiert:
13.03.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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