Beschreibung
Desktop Support Specialist - Healthcare (M/F/X) - Dexcom sucht Support Spezialisten! Gehaltsspanne 45000 - 75000 EUR pro Jahr. Verwendete Technologien:Hardware, Support, ITIL, macOS, Microsoft 365, Windows, Office 365. Anforderungen und Ihr Profil: - 2-4 years of related experience
- High School diploma/certificate or equivalent
- Fluent in German language (Essential)
- Expert-level support for hardware, software, and operating systems on desktops, laptops, and peripherals
- Ability to troublesh...
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Desktop Support Specialist - Healthcare (M/F/X) - Dexcom sucht Support Spezialisten! Gehaltsspanne 45000 - 75000 EUR pro Jahr. Verwendete Technologien:Hardware, Support, ITIL, macOS, Microsoft 365, Windows, Office 365. Anforderungen und Ihr Profil: - 2-4 years of related experience
- High School diploma/certificate or equivalent
- Fluent in German language (Essential)
- Expert-level support for hardware, software, and operating systems on desktops, laptops, and peripherals
- Ability to troubleshoot and resolve complex technical issues
- Proficiency in incident management, ensuring timely resolution of incidents within agreed SLAs
- Strong knowledge of desktop operating systems, including Windows 10/11 and macOS
- Working knowledge of Microsoft SCCM & Endpoint Manager/Intune platforms
- Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment. Ihre Verantwortlichkeiten: - Provide expert-level support for hardware, software, and operating systems
- Troubleshoot and resolve complex technical issues
- Deliver guidance sessions for end-users on software applications and best practices
- Manage incidents ensuring timely resolution within agreed SLAs
- Assist with hardware imaging, updates, and software installations
- Communicate effectively with users of all technical levels
- Support the Dexcom workforce to ensure seamless operations. Kategorie: Support Adresse: Haifa-Allee 2, Frankfurt, Germany. Gehalt: 45000 - 75000 EUR pro Jahr. Dexcom - Über uns: At Dexcom Corporation, we are pioneers in continuous glucose monitoring (CGM) technology. Our mission is to empower individuals to take charge of their health through personalized, actionable insights. Located in Mainz, Germany, our Desktop Support Team comprises skilled specialists dedicated to meeting technology needs with efficiency. We believe in fostering a culture that values ideas and supports growth, offering comprehensive benefits, exciting opportunities, and a chance to make a meaningful difference. Join us in our journey to improve human health! zuletzt aktualisiert 1 Woche von 2026