Callpoint New Europe EAD
1000 Sofia - Bulgarien
Callcenteragent/in
Arbeit
Vollzeit
ab 16.02.2026
Beschreibung
***\*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate***
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry** TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Analyst with German and English **you will be a part of a great team and all together will:
- Review user-generated back-office information to ensure compliance w... weiter lesen
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry** TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Analyst with German and English **you will be a part of a great team and all together will:
- Review user-generated back-office information to ensure compliance w... weiter lesen
***\*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate***
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry** TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Analyst with German and English **you will be a part of a great team and all together will:
- Review user-generated back-office information to ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks
**We’re looking for someone with:**
- High attention to detail
- Ability to defend decisions and provide context in thought process
- Ability to identify patterns in behavior that can be leveraged for improved decision-making
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset
**Required Qualifications:**
- Ability to process sensitive information
- Fluent in** German**
- B2 or higher **English **language skill
- Knowledge of pop culture, global events, and culture of the market(s) you are serving
**In return, we will give you:**
- **Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)**
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? **Apply now!**
**About us:*** TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.*
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry** TELUS Digital Bulgaria!**
As a **Digital Trust and Safety Analyst with German and English **you will be a part of a great team and all together will:
- Review user-generated back-office information to ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks
**We’re looking for someone with:**
- High attention to detail
- Ability to defend decisions and provide context in thought process
- Ability to identify patterns in behavior that can be leveraged for improved decision-making
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset
**Required Qualifications:**
- Ability to process sensitive information
- Fluent in** German**
- B2 or higher **English **language skill
- Knowledge of pop culture, global events, and culture of the market(s) you are serving
**In return, we will give you:**
- **Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)**
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? **Apply now!**
**About us:*** TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.*
Ref-Nr.: 9377448
Aktualisiert:
03.03.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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