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Our hotel has recently undergone a full renovation — all guest rooms, public areas, and banquet facilities have been completely upgraded to provide a fresh, modern experience for our guests. We are now seeking a dynamic and experienced **Director of Housekeeping (m/f/d)** to lead our housekeeping team and drive the continued succcess of our newly repositioned property.

## Your tasks

- Lead and manage all Housekeeping areas including guest rooms, laundry, public spaces, meeting rooms, and back-of-house, ensuring impeccable cleanliness throughout the hotel.
- Directly supervise and support the Housekeeping team, ensuring timely preparation and readiness of rooms for guest arrivals.
- Coordinate, schedule, and oversee daily operations of the external housekeeping partner and act as the main contact person.
- Plan and manage staffing needs, including recruitment, training, performance evaluation, and disciplinary actions in cooperation with HR and General Management.
- Conduct regular inspections of all areas to maintain high standards of cleanliness, hygiene, uniform, behavior, and furniture/equipment condition.
- Manage inventory, storage, and distribution of linens, uniforms, and cleaning supplies, monitor stock levels, and place orders as needed.
- Communicate and collaborate closely with other departments such as Engineering, Front Desk, and Food & Beverage.
- Participate actively in departmental and strategic hotel meetings to contribute to overall goals and improvements.
- Oversee budget preparation, cost control, and financial monitoring for the Housekeeping department.
- Handle, log, and securely store lost and found items.
- Ensure full compliance with Hilton Brand Standards and company policies.
- Organize storage rooms and maintain efficient workflows to support smooth housekeeping operations.

## Your profile

**Your Profile:**

- Previous experience in a similar role, such as Housekeeping Supervisor or Assistant Executive Housekeeper.
- Completed vocational training in the hospitality industry is preferred.
- Proficiency in both German and English, written and spoken.
- Demonstrated flexibility, reliability, and ability to perform well under pressure.
- Strong interpersonal skills, paired with a confident and professional presence.
- Passion for housekeeping and a genuine desire for continuous professional development.
- Strong attention to detail, with high standards for quality and cleanliness.



## Benefits

- Permanent employment contract
- A warm and professional team environment
- A newly renovated hotel where your strengths and ideas can make a real impact
- Direct reporting line to the Hotel Manager
- Personal development and career growth opportunities
- Individual feedback sessions
- Global accommodation benefits in Hilton hotels at attractive employee rates
- Access to Hilton University and a wide range of online training programs
- Varied and affordable meals at our in-house team restaurant
- Performance-based individual bonus program



Apply easily via email. Please send us a brief cover letter, your CV, and relevant certificates in PDF format.



**Esther Auffermann**

HR & Trainings Coordinator



application@hiltondusseldorf.com



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Hilton Düsseldorf
Personalabteilung Georg-Glock Straße 20
40474Düsseldorf

+49 (0)211 - 4377 2131
+49 (0)211 - 4377 2134 (Fax)
bewerbung@hiltondusseldorf.com
www.hilton.de/duesseldorf