Description
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain-and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Do you want to work on the world’s largest cloud computing infrastructure? Then we have the perfect job for you!
Amazon is looking for a detail-oriented individual to join our data center engineering operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's Mechanical, Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is Amazon’s front-line responder for hands-on electrical and mechanical equipment troubleshooting and operation and is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions and critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a 'hands-on' capacity on mechanical and electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, Chillers, Pumps, AHU’s, fire detection systems, and building automation systems.
Ensure all safety procedures are adhered to while performing work
Operate and maintain mechanical and electrical equipment
Troubleshooting of facility and rack-level events within internal SLAs
Perform limited maintenance, repair and audits tasks
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
Manipulate small wires and objects
Drive innovation while reducing operational costs in the facilities
Collaborating effectively with internal & external stakeholders to deliver operational excellence
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO
Fully comply with all physical security procedures and policies



Walk job sites in uneven terrain
Work at heights and from ladders
Bend or twist the body into unusual positions while working
Push or pull heavy objects into position
Work in noisy environments
Work a shift rotation (24/7)


Basic Qualifications


Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
3+ years of critical infrastructure maintenance or operation experience on mechanical or electrical systems in a missi...