Work Schedule
Standard (Mon-Fri)


Environmental Conditions
Office


Job Description


As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.


Join the Customer Channels team at Thermo Fisher Scientific and be at the heart of supporting science! We manage the sales and distribution of millions of products from thousands of suppliers worldwide, ensuring seamless support from discovery to production. Our diagnostic solutions enhance clinical laboratory operations and patient care, while our personalized customer support empowers users throughout their purchasing journey. Come be a part of our dynamic team and help customers effectively utilize our products and services to make a difference!


Our Research and Safety Market team in Europe empowers scientific discovery. We provide customers across Europe, the Middle East, and Africa with convenient access to a comprehensive portfolio of laboratory equipment and consumables. Offering products from both Thermo Fisher and third-party suppliers, our dedicated colleagues ensure customer choice and convenience, along with world class inventory management, installation, and training services.

Location:
This role is based remotely anywhere in Germany and will require up to 50% Travel within the region.


Discover Impactful Work
The eSolutions Specialist (m/f/d) is responsible for driving eBusiness revenue growth and enhancing customer experience across the region. This role leads the development and execution of the regional eBusiness strategy across three key areas: EDI Integration, Webshop, and Hosted Catalogues. The position focuses on revenue shift, share gain, customer onboarding, strategic account development, and optimization of digital channels to maximize B2B growth.


A Day in the Life:
Lead and execute the regional eBusiness strategy across EDI Integration, Webshop adoption, and Hosted Catalogues. Collaborate closely with Sales, Product Management, Marketing, and internal teams to align strategic initiatives. Drive customer onboarding, manage communication between stakeholders, and serve as the Voice of Customer (VOC) within the region. Develop pricing strategies, execute optimization initiatives, and ensure consistent achievement of ePO and revenue growth targets. Deliver training programs and provide subject matter expertise to support all eBusiness channels.


What to expect:


- Develop in-depth understanding of customers, competition, and EDI solution providers
- Identify target customer groups and define appropriate eBusiness solutions
- Coordinate customer onboarding and manage communication between customers, sales, and back office
- Drive regional webshop adoption strategy and support account management teams
- Act as VOC channel and provide commercial input for webshop development
- Own commercial strategy for Hosted Catalogues within the region
- Develop and coordinate tactical and dynamic pricing projects
- Define and own regional eBusiness strategy including metrics, financial objectives, and technical evaluations
- Partner with RSMs, IDIRs, and Account Managers to integrate eBusiness into account plans
- Meet or exceed ePO targets and revenue growth objectives
- Analyze customer purchasing behaviors to increase online spend aggregation
- Co-author marketing and merchandising strategies with key stakeholders
- Develop and execute Sales eBusiness training programs and tools
- Serve as regional SME for all eBusiness channels
- Apply PPI methodologies to improve efficiency and effectiveness


Keys to Success:

Education


- A minimum B.Sc. degree in a scientific or business discipline required.


Experience


- Proven track record in Sales, Business Development, or eBusiness role.
- Experience influencing across a highly matrixed environment with demonstrated results.
- Experience in industry, academia, clinical, pharmaceutical, biotechnology research, or laboratory sales preferred.
- Experienced in managing complex, high-value accounts in a matrix environment.


Knowledge, Skills, Abilities


- Strong leadership and motivational skills across all organizational levels.
- Excellent interpersonal and persuasive communication skills, both written and oral.
- Demonstrated ability to operate independently with initiative and sound business judgment.
- Strong planning, organizational, and proactive problem-solving skills.
- Excellent data analysis and marketing capabilities to support business decision-making.
- Technical and working knowledge of customer procurement systems and practices including B2B and B2C.
- Ability to perform in a demanding environment with aggressive project timelines.
- Fluent in English and German.


Competencies


- Integrity, Intensity, Innovation, and Involvement.
- Strategic thinking and execution excellence.
- Customer focus and commercial acumen.
- Collaboration within a matrixed environment.


Benefits:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!


Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.


#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.


Apply today! [http://jobs.thermofisher.com](http://jobs.thermofisher.com)


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of color, religion, ___ orientation, gender identity, national origin