Deutsche Lufthansa AG
60439 Frankfurt am Main - Deutschland
Informatiker/in
Praktikum/Trainee/Werkstudent
Teilzeit Abend
ab 17.01.2026
Beschreibung
As an Intern Digital Product Experience & User Research , I play a key role in supporting the Digital Hangar’s research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting p... weiter lesen
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting p... weiter lesen
As an Intern Digital Product Experience & User Research , I play a key role in supporting the Digital Hangar’s research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection.
- In collaboration with the product teams I invite participants to research sessions, following all the established protocols.
- Additionally, I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional.
- I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person.
- Together with the team I keep everything well-documented and easy for the stakeholders to access.
- I also lend a hand to the Product Domain management team.
Ihr Profil:
- I am pragmatic and interested in improving the digital experience for the Lufthansa Group.
- Currently enrolled in a Bachelor's or Master's degree program in Research, Psychology, Human-Computer Interaction (HCI), Business Administration, Design, Journalism or a related field
- Basic understanding of user research methodologies (e.g., interviews, surveys, usability testing) is a plus
- I'm an organizational whiz with a keen eye for detail. Nothing gets past me!
- I will be enrolled during the whole period of the working student contract
- I am able to use my strong communication skills to ensure effective, open and trusting communication
- Structured way of working, team skills and strong organizational skills
- Good knowledge of Microsoft Office
- Very good command of German (C2) and English language
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection.
- In collaboration with the product teams I invite participants to research sessions, following all the established protocols.
- Additionally, I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional.
- I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person.
- Together with the team I keep everything well-documented and easy for the stakeholders to access.
- I also lend a hand to the Product Domain management team.
Ihr Profil:
- I am pragmatic and interested in improving the digital experience for the Lufthansa Group.
- Currently enrolled in a Bachelor's or Master's degree program in Research, Psychology, Human-Computer Interaction (HCI), Business Administration, Design, Journalism or a related field
- Basic understanding of user research methodologies (e.g., interviews, surveys, usability testing) is a plus
- I'm an organizational whiz with a keen eye for detail. Nothing gets past me!
- I will be enrolled during the whole period of the working student contract
- I am able to use my strong communication skills to ensure effective, open and trusting communication
- Structured way of working, team skills and strong organizational skills
- Good knowledge of Microsoft Office
- Very good command of German (C2) and English language
Ref-Nr.: 8763747
Aktualisiert:
16.01.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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