Internship Digital Customer Communication

Deutsche Lufthansa AG

60549 Frankfurt am Main - Deutschland

Kommunikationswissenschaftler/in Praktikum/Trainee/Werkstudent Vollzeit ab 02.09.2025

Beschreibung

As part of our team, you will be fully integrated into the daily business and long-term strategic goal achievement concerning the digital onboard experience within the Lufthansa Group. Our working environment has a strong international focus, is dynamic, diverse, creative and fun.

- Plan, coordinate and develop innovative content ideas that will be featured on the onboard portals for Lufthansa, Austrian Airlines and SWISS
- Assist in selecting content such as travel articles, movies, podcasts, digital magazines (eJournals) and shorter videos for all onboard portals
- Update and maintain the content management systems
- Monitor key performance indicators and identify user trends
- Support in developing and achieving strategic goals for our onboard digital products within the Lufthansa Group

Ihr Profil:

If you are passionate about digital content and further optimizing the customer's user experience, we would love to hear from you!

- At the time of the internship, at least in the 3rd semester of a degree program, preferably in the areas of marketing/communication, business/economics or aviation/tourism management
- Enrollment for the entire period of the internship (current enrollment certificate andcertificate of mandatory internship must be attached to the application) or internship between Bachelor and Master studies (Gap Year)
- Quick comprehension and willingness to learn
- Independent, structured way of working and organizational talent
- Very good knowledge of English and German
- Knowledge of MS O365 Office

More information can also be found inour FAQs.

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