Your expertise. Our IT support. Working together for a smooth university experience. Become part of the Medizinische Hochschule Brandenburg Theodor Fontane (MHB) and bring your expertise to our team as an IT Support Specialist (m/f/d) Start date: as soon as possible Scope: full-time, 40 hours per week Contract: permanent Location: Brandenburg an der Havel We are the Medizinische Hochschule Brandenburg Theodor Fontane (MHB), a state-recognized university with a particular focus on practice-oriented teaching, innovative research, and the education of the next generation of physicians and psychologists. In close collaboration with our partner hospitals, we combine excellent science with modern patient care, actively shaping the future of medicine in Brandenburg and beyond! Whether in the lecture hall, in research, or in administration - reliable IT is indispensable to everyday university life. As an IT Support Specialist (m/f/d), you will be the first point of contact for technical questions, contributing your commitment to smooth and modern IT operations. Your responsibilities: Actively providing 1st- and 2nd-level IT support Actively contributing to the university's IT projects, including technical advisory support, taking on partial responsibilities, and introducing modern, sustainable solution approaches Processing and documenting support requests in the ticketing system Assisting users with hardware and software issues, as well as with the use of IT systems and applications Contributing to the creation of user guides and training materials Your scope for input & responsibility: Responsibility for ensuring IT operational capability across a heterogeneous university environment Involvement in university-wide modernization and digitalization initiatives with direct influence on future IT standards Close collaboration with internal stakeholders, along with the opportunity to actively help shape processes and technical standards Professional qualifications: Completed vocational training as an IT Specialist for System Integration, or a completed degree in computer science or a comparable qualification At least 5 years of professional experience; experience in a comparable position is desirable Experience working with enterprise network technologies (e.g., Cisco, Fortinet, Ubiquiti) Sound knowledge of the M365 environment (including Entra ID (formerly Azure AD), Defender, Exchange Online, Teams, SharePoint, Intune) Openness to Linux and open-source solutions Interest in new technologies and IT projects German language skills: at least CEFR C1 (proficient user) English language skills: at least CEFR B2 (independent user) Working style & personality: Independent and self-responsible way of working Team-oriented, structured, and solution-focused approach High motivation for continuous personal and professional development IT skills: Client/device management (Matrix42, Intune) M365 administration (including Entra ID (formerly Azure AD), Defender, Exchange Online, Teams, SharePoint) Experience with Linux-based systems and open-source technologies Collaboration in an engaged IT team within an interdisciplinary university environment Collegial and supportive working atmosphere with flat hierarchies Sustainable mobility options: discounted Germany Ticket for public transport; possibility of a BusinessBike (with permanent employment) flexible, self-determined working hours (aligned with core working hours) 28 days of annual leave, increasing with length of service, plus 2 additional days for Christmas and New Year Attractive compensation corresponding to your qualifications and experience Individual opportunities for professional and personal development Digital health platform (WorkLifePortal) offering free resources, training, recipes, and tips for health promotion Occupational health service including preventive medical check-ups