AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking to hire a NW Deployment Build Lead (Network Technician) to join our team within network infrastructure deployment. You will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks. You should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and have experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. Ideal candidate should possess the below basic qualifications: - Education & Certification: Bachelor’s degree in Computer Science or a relevant certification, combined with hands-on experience in networking deployment and cabling infrastructure best practices. - Technical Expertise: Strong understanding of enterprise infrastructure technologies including routers, switches, load balancers, and firewalls. - Cabling & Tools Knowledge: Familiarity with network cabling standards, optic types, and testing tools such as VFL, power meter, and OTDR. - Language Skills: Very good command of English, both written and spoken. Key job responsibilities - Scaling support of several data center locations - Responsible for day-to-day assistance with capacity management. - Working closely with both internal customers and external vendors to facilitate fast, smooth rollout of established designs and products. - Deliver simple, sustainable and repeatable solutions and processes. - Manage work and priorities through ticketing system and workflows. - Collaborate with various stake holders to remove project obstacles. - Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. - Participate in the migration, basic configuration and rollout of new or upgraded hardware. - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment. A day in the life Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do. Basic qualifications - High school or equivalent diploma - Experience with computer hardware troubleshooting and repair - Experience in networking Preferred qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure