Beschreibung
Tätigkeitsbereich: Finanzen/Controlling
Fachabteilung: SC Collections Retail UK
Gesellschaft: Mercedes-Benz Bank Service Center GmbH
Standort: Berlin
Startdatum: 01.02.2026
Veröffentlichungsdatum: 01.02.2026
Stellennummer: MER0003VHE
Arbeitszeit: Vollzeit (teilzeitgeeignet)
Aufgaben
We put Mercedes-Benz vehicles on the road - with passion and commitment!
As a subsidiary of Mercedes-Benz Mobility AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business ...
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Tätigkeitsbereich: Finanzen/Controlling
Fachabteilung: SC Collections Retail UK
Gesellschaft: Mercedes-Benz Bank Service Center GmbH
Standort: Berlin
Startdatum: 01.02.2026
Veröffentlichungsdatum: 01.02.2026
Stellennummer: MER0003VHE
Arbeitszeit: Vollzeit (teilzeitgeeignet)
Aufgaben
We put Mercedes-Benz vehicles on the road - with passion and commitment!
As a subsidiary of Mercedes-Benz Mobility AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
An international team of over 600 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg.
As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building.
Your tasks will be:
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Responsible for retail areas
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Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
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Use negotiation tools to determine a customer’s reason for delinquency
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Provide proactive thinking to utilize internal “tool kit” to assist customer in determining the proper resolution (payment, restructure, voluntary surrender)
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Provide restructuring agreements to qualified customers
Qualifikationen
What you bring to the table:
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Degree in Laws, Business Administration, Economics/Finance or a related field
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Experience in customer services
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Proficiency in English
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Expert level in MS-Office (esp. Excel & Powerpoint)
Soft skills:
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Driven to win
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Driven to continuously improve
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Perseverance
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Negotiation and communication skills
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Assertiveness
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Excellent teamwork skills
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Reliable and self-reliant way of working
Additional Information:
This is a permanent/temporary position.
We look forward to receiving your online application with a resume, cover letter, and certificates. Please do not forget to mark your documents as "relevant for this application" in the online form and note the maximum file size of 5 MB.
Severely disabled applicants and applicants with equivalent status are welcome! The representation for severely disabled employees (sbv-berlin@mercedes-benz.com) will gladly support you in the application process.
For questions about the application process, HR Services will be happy to assist you via email atmyhrservice@mercedes-benz.comor by phone: 0711/17-99000 (Monday to Friday between 10am-12pm and 1pm-3pm).
Benefits
- Barrierefreiheit
- Coaching
- Betriebsarzt
- Mitarbeiter Events
- Mitarbeiterrabatte möglich
- Essenszulagen
- Gesundheitsmaßnahmen
- Hybrides Arbeiten möglich
- Betriebliche Altersversorgung
- Parkplatz
- Gute Anbindung
- Flexible Arbeitszeit möglich
Kontakt
Sara Perisi
Email: sara.perisi@mercedes-benz.com
Otto-Braun-Strasse 78
10249 Berlin