**Position Overview**
As the dedicated Project Manager, you will coordinate and manage all Oracle Hospitality-related activities for a single customer, ensuring seamless operations across their technology ecosystem. Your primary responsibilities include overseeing change management processes, supporting new hotel openings, facilitating system integrations, and maintaining continuous collaboration between the customer, Oracle teams, and third-party partners. You will serve as the customer’s main advocate, ensuring all stakeholder activities align with documented processes and meet established requirements.

**Key Responsibilities**

- Serve as the exclusive Project Manager and main point of contact for a single hospitality customer, providing services during business hours in German and English.
- Deliver ongoing project management and coordination for all Oracle Hospitality products and integrations within the customer’s ecosystem throughout the managed service contract.
- Orchestrate and oversee change management processes by initiating, tracking, and communicating changes across Oracle and relevant third-party service partners.
- Coordinate new hotel opening activities, engaging Oracle stakeholders and external partners, and ensuring all necessary project processes are initiated and executed.
- Ensure all customer-specific protocols, standards, and requirements are followed and properly documented across projects and change initiatives.
- Facilitate integration or change activities involving partners whose systems interact with Oracle Hospitality solutions, ensuring minimal disruption to hotel operations.
- Maintain comprehensive records of change initiatives, activities, and projects for transparency and continuous improvement.
- Provide regular status updates and reports to customer stakeholders and partners to keep all parties aligned.
- Build and maintain strong, trust-based relationships with customer stakeholders, Oracle, and third-party providers through regular and effective communication.

**What You’ll Bring**

- 5+ years’ experience in project management, hotel operations, hotel event management, or event/operations planning—ideally within hospitality technology, IT services, or managed services environments.
- Practical knowledge of hotel operations and hospitality systems (experience with Oracle OPERA or similar PMS is a plus), with experience in hotel technology stacks and integrations considered a strong asset.
- Demonstrated ability to work effectively in multi-stakeholder, multi-vendor environments.
- Excellent presentation and communication skills in German (required) and English.
- Strong organizational and relationship-building abilities.
- Analytical mindset, self-initiative, and a drive for continuous improvement.
- Structured, dependable, and comfortable managing priorities for a single customer over the long term.

*At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.*
\*We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX. [https://www.oracle.com/corporate/careers/diversity-inclusion/](https://www.oracle.com/corporate/careers/diversity-inclusion/)