Techtronic Industries (TTI) is a world leader in cordless technology
spanning power tools, accessories, hand tools, outdoor power
equipment, as well as floorcare and cleaning products. Our focus is on
end-users that range from professionals in the industrial,
construction and infrastructure sectors to DIYers in home improvement,
repair, and maintenance. TTI’s powerful brand portfolio includes
MILWAUKEE®, RYOBI®, AEG® ─ recognized worldwide for their deep
heritage and innovative product platforms of superior quality. The
company maintains a global manufacturing and product development
footprint, with record world-wide sales of approximately US$ 14.6
billion and around 49,000 employees in 2024. Hiring exceptional people
is a top focus at TTI. This creates a high-performance culture across
all levels of our organization and helps to achieve our vision of
being number one in the industries we serve. Our unique high-speed
decision-making process supports our acute focus on developing
superior products and meeting high customer expectations. We view our
winning culture as a competitive advantage that powers our growth. To
strengthen our team in Winnenden (Stuttgart Area) as soon as possible,
we are looking for a Service Project Manager (m/f/d) EMEA Key
responsibilities: Lead and support after-sales projects across the
company’s product portfolio, covering new service launches, new
product ranges and process optimization initiatives. Contribute to the
development and continuous improvement of service processes,
documentation and systems. Collaborate closely with service partners,
sales representatives and end customers to continuously enhance and
optimize the after-sales service offering. Work in close coordination
with the local service manager to ensure effective support during the
launch of new service initiatives, including planning and execution of
all relevant activities. Monitor and validate all prerequisites and
essential steps required for the successful rollout of each program,
ensuring readiness prior to go-live. Oversee program timelines,
ensuring milestones are achieved and deadlines are met. Participate
actively in all testing procedures to ensure thorough and effective
validation processes. Lead the transfer and implementation of
processes within the sales units, ensuring clear communication and
coordination. Your profile: Extensive experience in project management
Solid professional experience in after sales, service coordination or
technical customer support Strong command of the English language
Willingness to travel in accordance with business requirements
Experience in working with data analytics platforms, ideally with Qlik
Sense Proficiency in MS Office applications and familiarity with CRM
and ERP systems Your perks: An interesting position with an attractive
company – recognized as a "top employer” by kununu Company pension
scheme Free parking spaces directly next to the office and good public
transport connections Fresh fruit, water and hot beverages for free
Company fitness via "EGYM Wellpass" and bike leasing via "JobRad" EAP
(mental support for employees) Learning platforms such as "GoodHabitz"
and "Learn TTI" for your professional development Special employee
benefits via "Family & Friends" and additional corporate benefits Are
you interested? Then send your application stating your earliest
possible starting date and your salary expectations to
jobs@tti-emea.com or apply directly via our careers page. Naturally,
we will treat your application with the utmost discretion. We look
forward to getting to know you! Techtronic Industries ELC GmbH Human
Resources – Agnese Cesarini · Max-Eyth-Straße 10 · 71364
Winnenden www.ttigroup.com/careers/global-career-opportunities