medisana GmbH is one of the leading specialists in the home health care market. As part of the OGAWA Group, one of the world's leading manufacturers of massage products, we are represented in more than 40 countries with various brands.
We are developing, promoting and distributing products in the categories of mobile health, health control, wellness, body care, therapy and healthy home for health-conscious consumers worldwide.

We are seeking a part-time team member (approx. 20 hours/week) who is motivated to contribute to our success. To further strengthen our Operations team in Neuss, we are looking for you to take on the role of

Specialist Order Processing International (all genders) - Entry of orders, creation of order confirmations including EDI orders
- Create relevant documents such as pro forma invoices and Certificate of Origin (COO), and Certificate of Confirmity (COC)
- Checking orders for prices, stock and availability
- Monitoring and coordinating ongoing actions within the order process
- Tracking delivery dates and ensuring transparent order follow-up
- Maintaining and updating prices in our ERP system
- Customer master data maintenance in the ERP system, existing customer maintenance, new customer creation
- Processing of returns
- Checking debit notes and creating credit notes
- Backorder processing of open items in collaboration with Financial Services
- Providing friendly and solution-oriented support to customers and sales partners via phone and email
- Collaboration on customer-specific projects
- Supporting the implementation of automatic optimisation processes in order processing - Completed commercial training, ideally in wholesale and foreign trade
- Several years of professional experience in national and/or international order processing
- Business-fluent English skills, French and German are a plus
- A structured and organized way of working
- High level of flexibility and ability to perform well under pressure
- Confident use of MS Office and experience with ERP systems
- Self-motivated, independent working style combined with strong team spirit and willingness to collaborate
- Proactive, reliable, and solution-oriented mindset - Committed team with short decision-making processes - we look forward to your input!
- Permanent employment contract - long-term cooperation is important to us
- Flexible working hours - We manage both: private and professional life
- 30 days annual leave - plenty of time to recharge your batteries
- Home office option - It doesn't always have to be the office
- Wide range of training opportunities - Every employee can use the GoodHabitz learning programme for free
- HRmony - The benefit that brings joy
- Attractive employee discounts on our full product range
- Corporate Benefits – Exclusive discounts and special offers for employees
- Bike leasing - We support a health-promoting and environmentally conscious alternative to the car
- Beautiful offices and modern technology - atmosphere combined with efficiency
- Structured training - We take the time for you!
- A challenging and responsible job in a forward-looking industry - variety guaranteed
- Very good transport connections - by car, bus or train to work

What awaits you at medisana
Motivated and committed employees are a prerequisite for the success of our company. To this end, we offer you a varied job in a collegial working environment with a salary range. Innovative ideas are the cornerstone of our success as a leading provider of Connected Health products. You can expect interesting and challenging tasks in fields that influence our future, as well as a motivated and friendly team. Then send us your application including CV and your availability to: Medisana GmbH, Human Resources

[Apply now](https://jobs.medisana.de/de/apply?id=73f3a9)!

medisana GmbH | Personalabteilung | Carl-Schurz-Straße 2 | 41460 Neuss| www.medisana.de

Ihre Daten sind bei uns in den besten Händen! Hier finden Sie den [Link](https://www.medisana.de/Datenschutz/) zu unserer Datenschutzverordnung.
Stand: 15.03.26