Beschreibung
Start: 2nd February or later
** Tasks: **
• Customer service (pre/after sales) for incoming calls
• Handling inquiries via contact form, email, chat, and Facebook
• Processing warranty claims • Resolving minor technical issues
• Product comparisons, special offers, and product advice
• Working with documentation and data management
• Ensuring high-quality customer service and a positive brand image
**Requirements:**
** **• Fluent Swiss (written and spoken, at least C1 l...
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Start: 2nd February or later
** Tasks: **
• Customer service (pre/after sales) for incoming calls
• Handling inquiries via contact form, email, chat, and Facebook
• Processing warranty claims • Resolving minor technical issues
• Product comparisons, special offers, and product advice
• Working with documentation and data management
• Ensuring high-quality customer service and a positive brand image
**Requirements:**
** **• Fluent Swiss (written and spoken, at least C1 level)
• English skills at B2 level for communication within the team and during training
• Excellent computer skills and proficiency in MS Office
• Strong communication and organizational skills
• Friendly and professional demeanor towards customers
**Benefits:**
• Fully paid training program in English
– 2 weeks of theoretical training, 2 weeks of practical training
• Salary: PLN 10 000 gross • Full-time employment contract
** **• Private medical care (Luxmed) • Group insurance program, sports, and leisure program
• Training and development programs.
• A very dynamic and international work environment with plenty of career opportunities.
• Social activities, events, and celebrations.
• Multinational environment.
working hours:
- 8:00-16:30 oder 8:30 – 17:00 or
- 9:00-17:30 oder 9:30 – 18:00