Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online

delivery platform, and our vision is to empower everyday convenience. Whether it’s a

Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform

connects tens of millions of customers with hundreds of thousands of restaurant, grocery

and convenience partners across the globe.

About this role

As our new System Specialist, you will join the Digital Courier Solutions team within the

Digital Logistics Ops department.

In this role, you will lead by ensuring our core systems run seamlessly, directly impacting

our ability to deliver a world-class experience to our couriers and operations teams

across Europe.

We care deeply about our people and our tech. You will work in a supportive, customer-

centric environment where teamwork is at the heart of how we drive excellence and

empower everyday convenience.

These are some of the key components to the position:

● Monitor system performance diligently to identify opportunities for optimization

and ensure we are always driving excellence in our operations.

● Execute proactive system maintenance and software testing to ensure a

seamless experience for our courier and operations teams.

● Resolve technical tickets and troubleshoot complex issues with speed and

precision to maintain high service standards.

● Lead projects aimed at enhancing our tech stack, focusing on innovations that

simplify processes and improve the courier journey.

● Manage diverse stakeholders across Digital Courier Solutions, collaborating

effectively to align on goals and aim higher together.

● Test new processes and software rigorously, ensuring every rollout raises the bar

for our functional systems administration.

What will you bring to the team?

● Develop a deep understanding of our operations to provide tailored technical

support and system optimisations.

● Stay committed to achieving goals by managing your time and tasks effectively in

a fast-paced environment.

● Aim higher to drive excellence through a tech-savvy approach and a willingness

to master new tools and platforms.

● Act responsibly and with empathy, ensuring your communication with

stakeholders is clear, supportive, and impactful.

● Show accountability for outcomes, maintaining a calm and solution-oriented

mindset when under pressure.

● Apply knowledge of Salesforce, Sendbird, and Jira to streamline our functional

systems administration.

● Utilise low-code automation and AI platforms to build efficiency and simplify

complex workflows.

● Embrace Agile methodologies to move fast, test briefly, and deliver successful

results for the team.

At JET, this is how we play.

Our teams forge connections internally and work with some of the best-known brands on

the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn’t just about delivering on our strategy. It's a competition

for something incredibly valuable – our customers' choice. Every time a customer decides

where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide

every interaction, every decision, every innovation. These are the actions we need to

perform consistently and brilliantly, to surpass the competition and earn our customers’

loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one

another to succeed and celebrating wins. By truly living our values and embodying our

behaviours, we’re building a customer-first culture which enables us to stay one step

ahead of the competition. {Link relevant country benefits document here where available}

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can

find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive

culture, encouraging diversity of people and thinking, in which all employees feel they

truly belong and can bring their most colourful selves to work every day. {Link global ERG

document here}

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site

where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!