Technical Manager for Sanitary Ware in Düsseldorf (m/f/d)

JAC Recruitment (Germany) GmbH

Düsseldorf - Deutschland

Techniker/in - Sanitärtechnik/B. Prof. Technik Arbeit Vollzeit ab 29.09.2025

Beschreibung

JAC Recruitment (Germany) GmbH is a recruiting service provider of the JAC Group with 25 offices in 11 countries worldwide. For a prominent Japanese firm specialising in our sanitary technology, we are looking for a

Technical Manager for Sanitary Ware in Düsseldorf (m/f/d)

This role is ideal for someone with a background in wholesale, planning, or sanitary installation, who enjoys solving technical problems and supporting customers and partners.

You will be responsible for managing day-to-day technical inquiries, analyzing product issues, and coordinating with internal departments to ensure high-quality service. The position reports to a department head who oversees multiple teams, so autonomy and leadership are key.

Responsibilities

- Lead and support one team member in Düsseldorf
- Handle approx. 10 technical inquiries per day via phone and email (95% from within Germany)
- Provide installation advice and troubleshooting guidance for the products
- Analyze recurring product issues and manage spare parts inventory
- Coordinate with internal technical departments (support, repair intake, technician team)
- Visit warehouse in Duisburg monthly to inspect returned items
- Maintain and update technical documentation and knowledge base
- Participate in shift planning and ensure smooth daily operations
- Drive company vehicle when needed (valid license required)
- Attend in-house training sessions (all conducted in Düsseldorf)

Requirements

- Working experience related to the Sanitary Ware, Sanitary Technology field (either at Wholesale, Planning, Installation etc)
- Technical Background is great advantage (Vocational school and technical school included)
- People Management experience at least 2 - 3 years (Any dept)
- Strong communication skills in German (native level) and English (conversational)
- Proficient in MS Excel and general office tools
- Reliable, organized, and able to work independently
- Valid Driving license required

Quelle: Bundesagentur für Arbeit - Rechtliche Hinweise zur Nutzung
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