FARO Europe
70825 Korntal-Münchingen - Deutschland
Ingenieur/in - Elektrotechnik
Arbeit
ab 01.02.2026
Beschreibung
Job ID: R7166
## How you will make a difference @ FARO
- Provide technical support, basic guidance, extended troubleshooting and solutions or answers as listed in the guidelines
- Respond to both, internal and external customers inquiries related to the organization´s hardware and software products
- Escalate internally, when necessary, to other departments ( Level 4 Engineering, Product Management, Engineering or Account Management)
- Thoroughly document customer inquiries in the CRM system
... weiter lesen
## How you will make a difference @ FARO
- Provide technical support, basic guidance, extended troubleshooting and solutions or answers as listed in the guidelines
- Respond to both, internal and external customers inquiries related to the organization´s hardware and software products
- Escalate internally, when necessary, to other departments ( Level 4 Engineering, Product Management, Engineering or Account Management)
- Thoroughly document customer inquiries in the CRM system
... weiter lesen
Job ID: R7166
## How you will make a difference @ FARO
- Provide technical support, basic guidance, extended troubleshooting and solutions or answers as listed in the guidelines
- Respond to both, internal and external customers inquiries related to the organization´s hardware and software products
- Escalate internally, when necessary, to other departments ( Level 4 Engineering, Product Management, Engineering or Account Management)
- Thoroughly document customer inquiries in the CRM system
- Closely cooperate with the other support level teams to ensure an excellent Customer Experience along the Support Chain
- Actively provide input to process improvements and support the development of new processes
## This position requires
- University degree (engineer, BA) or a comparable technical education
- Strong service-oriented mindset
- Strong communication skills
- Fluency in English and German, any other European language will be an advantage
- Technical knowledge within Metrology will be preferable
- Demonstrated work experience in a technical service-oriented organization
## FARO offers
- In general, a permanent employment contract
- Flexible working hours
- Training
- Other employee events and services (e.g. health days, sponsored sports events and charity runs, free drinks and fresh fruit)
- Employee Reward & Recognition Scheme
## How you will make a difference @ FARO
- Provide technical support, basic guidance, extended troubleshooting and solutions or answers as listed in the guidelines
- Respond to both, internal and external customers inquiries related to the organization´s hardware and software products
- Escalate internally, when necessary, to other departments ( Level 4 Engineering, Product Management, Engineering or Account Management)
- Thoroughly document customer inquiries in the CRM system
- Closely cooperate with the other support level teams to ensure an excellent Customer Experience along the Support Chain
- Actively provide input to process improvements and support the development of new processes
## This position requires
- University degree (engineer, BA) or a comparable technical education
- Strong service-oriented mindset
- Strong communication skills
- Fluency in English and German, any other European language will be an advantage
- Technical knowledge within Metrology will be preferable
- Demonstrated work experience in a technical service-oriented organization
## FARO offers
- In general, a permanent employment contract
- Flexible working hours
- Training
- Other employee events and services (e.g. health days, sponsored sports events and charity runs, free drinks and fresh fruit)
- Employee Reward & Recognition Scheme
Ref-Nr.: 7340931
Aktualisiert:
03.02.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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