#### About us

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

#### Job description

In order to support our Digital Workplace Service Delivery Team, Airbus Operations is looking for a

# Working Student (d/f/m) for Digital Workplace Knowledge Management and User Experience with AI integration

You are a full time student (d/f/m), looking for a working student position and want to get to know _the work of a knowledge manager._ Then apply now! We look forward to you supporting us in the Digital Workplace Service Delivery Team as a working student (d/f/m) with approx. 18 hours a week!

- Location_: Hamburg Finkenwerder_
- Start: _01.09_
- Duration: _12 months_

_You will receive a collectively agreed salary of at least €18.53 per hour, depending on the job. There are also special payments such as vacation pay._

## Definition working student

Working students are students who are enrolled at a University or some other institution of higher education, and who are employed in a reasonably long, fixed-term position parallel to their studies. This position must not be confused with an internship or with the possibility of writing a final thesis.

This employment usually takes place directly on the company's premises. A working student's main focus remains on their studies, which is why, during term-time, working students are not allowed to work more than 18 hours per week.

Working students therefore usually work near their place of study, so as to conveniently combine studying and employment.

## Your location: Hamburg Finkenwerder

You will be working at the largest production site for civil aircraft situated in Hamburg. Its location on the southern banks of the river Elbe includes the option to commute by ferry. Experience the special flair of Hamburg in your spare time where vibrant cosmopolitan culture meets nautic legacy.

Finkenwerder

Are you wondering how you actually get from university to Airbus? Your working student position is at the Finkenwerder plant and you can take the ferry from Teufelsbrück to the Airbus ferry terminal and back to the university in the morning and at noon. Alternatively, you can take the ferry to Finkenwerder and then ride your bike for about another 15 minutes to the main entrance.

## Your benefits

- Attractive salary and work-life balance with an 18-hour week (flexitime).
- Mobile working after agreement with the department.
- International environment with the opportunity to network globally.
- Work with modern/diversified technologies.
- At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings.
- Opportunity to participate in the Generation Airbus Community to expand your own network.

## Your tasks and responsibilities

As a working student (d/f/m) within Digital Workplace - Proximity Support you will support us primarily at our Hamburg location—though also transnationally—focusing on AI integration linked to the areas of Digital Self Service, Digital Workplace Knowledge Management and User Experience.

- Prepare the future for our internal customers:
Analyse & adapt readiness & structure of existing Self Service & Knowledge Management to get ready for AI usage
- Simplify internal user life:
Identify & transfer Self Service-Knowledge Articles into Google Vidz Videos
- Make internal user experience visible:
Support and develop digital reporting

## Desired skills and qualifications

- You are an enrolled full time student (d/f/m) within business administration, business informatics, industrial engineering, or a related field
- System Skills: experienced in reports, dashboards and video creation. GSuite, Skywise, ServiceNow would be a plus
- Focus: Process Analysis & Reporting (KPI-Key Performance Indicator)
- Solution driver: You are curious and known for your open and proactive challenge facing
- How do I: Your way of working is structured and studiously
- Team player: You have excellent communication skills, and are able to work independently and with different stakeholders.
- Communicator: You have proven language Skills in German & English on negotiation level

Please upload the following documents: **cover letter, CV, relevant transcripts, enrollment certificate.**

Not a 100% match? No worries! Airbus supports your personal growth.

Take your career to a new level and apply [online](https://www.airbus.com/en/careers) now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.