Deutsche Lufthansa AG
60549 Frankfurt am Main - Deutschland
Betriebswirt/in (Hochschule)
Praktikum/Trainee/Werkstudent
Vollzeit
ab 24.03.2026
Beschreibung
The Service Procedures & Hospitality division is responsible for the line- and project-based development and implementation of product and service concepts, as well as crew-related ground processes and their target-group-specific communication to the operational units.
- Contribute to the development and definition of in-flight service concepts and crew-related processes on the ground, liaising with product management, flight operations and stations worldwide
- Initiate measures and projects to... weiter lesen
- Contribute to the development and definition of in-flight service concepts and crew-related processes on the ground, liaising with product management, flight operations and stations worldwide
- Initiate measures and projects to... weiter lesen
The Service Procedures & Hospitality division is responsible for the line- and project-based development and implementation of product and service concepts, as well as crew-related ground processes and their target-group-specific communication to the operational units.
- Contribute to the development and definition of in-flight service concepts and crew-related processes on the ground, liaising with product management, flight operations and stations worldwide
- Initiate measures and projects to improve in-flight processes and cabin equipment based on crew and customer feedback
- Defining and documenting (e.g. Cabin Service Manual) in-flight service processes and workflows for the respective cabin roles on board and on the ground
- Data analysis and best practices to identify measures
- Responding to and evaluating topic-specific cabin reports
- Preparing, organising and assisting with the implementation of test scenarios for the further development of in-flight processes
Ihr Profil:
To ensure that the internship is a success for both you and our team, you should meet the following requirements:
- Enrolment for the entire duration of the placement (a current certificate of enrolment and, in the case of a compulsory internship,written confirmation of the compulsory internship must be included in the application)
- At the time of the internship, you must be in at least your 3. semester of study
- The ability to think conceptually and systematically when dealing with complex issues
- High level of commitment, flexibility and resilience
- Determination, as well as initiative and working independently
- Safely using IT tools
- A distinctive sense of hospitality and a customer-focused approach
- Ability to work well with others and as part of a team
- Communication skills, the ability to present arguments and give presentations; project management experience would be an advantage
Further informationin our FAQs .
- Contribute to the development and definition of in-flight service concepts and crew-related processes on the ground, liaising with product management, flight operations and stations worldwide
- Initiate measures and projects to improve in-flight processes and cabin equipment based on crew and customer feedback
- Defining and documenting (e.g. Cabin Service Manual) in-flight service processes and workflows for the respective cabin roles on board and on the ground
- Data analysis and best practices to identify measures
- Responding to and evaluating topic-specific cabin reports
- Preparing, organising and assisting with the implementation of test scenarios for the further development of in-flight processes
Ihr Profil:
To ensure that the internship is a success for both you and our team, you should meet the following requirements:
- Enrolment for the entire duration of the placement (a current certificate of enrolment and, in the case of a compulsory internship,written confirmation of the compulsory internship must be included in the application)
- At the time of the internship, you must be in at least your 3. semester of study
- The ability to think conceptually and systematically when dealing with complex issues
- High level of commitment, flexibility and resilience
- Determination, as well as initiative and working independently
- Safely using IT tools
- A distinctive sense of hospitality and a customer-focused approach
- Ability to work well with others and as part of a team
- Communication skills, the ability to present arguments and give presentations; project management experience would be an advantage
Further informationin our FAQs .
Ref-Nr.: 10086774
Aktualisiert:
02.04.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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