Deutsche Lufthansa AG
60549 Frankfurt am Main - Deutschland
Betriebswirt/in (Hochschule)
Praktikum/Trainee/Werkstudent
Vollzeit
ab 07.03.2026
Beschreibung
In the Service Experience area, we support our customers with their concerns before and after the flight: from new bookings to processing feedback after the trip. We manage teams at locations around the world, design customer-oriented processes, check quality and solve special cases.
- As part of the team, you will work on initiatives and projects. You will gain an insight into project and concept work and take responsibility for sub-projects
- You will develop and produce communication materia... weiter lesen
- As part of the team, you will work on initiatives and projects. You will gain an insight into project and concept work and take responsibility for sub-projects
- You will develop and produce communication materia... weiter lesen
In the Service Experience area, we support our customers with their concerns before and after the flight: from new bookings to processing feedback after the trip. We manage teams at locations around the world, design customer-oriented processes, check quality and solve special cases.
- As part of the team, you will work on initiatives and projects. You will gain an insight into project and concept work and take responsibility for sub-projects
- You will develop and produce communication material for our global service providers (work instructions, newsletters, presentations, training documents)
- You will investigate problem areas, prepare analyses, derive measures and implement them. You will get to know numerous interfaces within the company
- You will support tenders and help evaluate the bids submitted by bidders
- You will support the management of external service providers (e.g. by developing incentive concepts)
- You will support us in the planning and organization of internal events and workshops
Ihr Profil:
You enjoy working in a team and have a high level of customer and service orientation. You take a structured approach and don't get flustered, even when things get busy.
- Enrolled for the entire period of the internship (current certificate of enrollment and a written proof ofmandatory internship must be enclosed with the application) or the internship between the Bachelor's and Master's degree program (Gap Year)
- Strong communication and organizational skills
- Initiative and commitment
- Confidence in dealing with Microsoft Office programs
- Very good written and spoken German and English skills
- You have preferably already gained some work experience
Further information can alsobe found in our FAQs .
- As part of the team, you will work on initiatives and projects. You will gain an insight into project and concept work and take responsibility for sub-projects
- You will develop and produce communication material for our global service providers (work instructions, newsletters, presentations, training documents)
- You will investigate problem areas, prepare analyses, derive measures and implement them. You will get to know numerous interfaces within the company
- You will support tenders and help evaluate the bids submitted by bidders
- You will support the management of external service providers (e.g. by developing incentive concepts)
- You will support us in the planning and organization of internal events and workshops
Ihr Profil:
You enjoy working in a team and have a high level of customer and service orientation. You take a structured approach and don't get flustered, even when things get busy.
- Enrolled for the entire period of the internship (current certificate of enrollment and a written proof ofmandatory internship must be enclosed with the application) or the internship between the Bachelor's and Master's degree program (Gap Year)
- Strong communication and organizational skills
- Initiative and commitment
- Confidence in dealing with Microsoft Office programs
- Very good written and spoken German and English skills
- You have preferably already gained some work experience
Further information can alsobe found in our FAQs .
Ref-Nr.: 9768545
Aktualisiert:
10.03.2026
Quelle: Bundesagentur für Arbeit
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
weitere Infos Rechtliche Hinweise zur Nutzung
Ob die Stelle noch verfügbar ist und weitere Informationen findest du direkt auf der Website der Bundesagentur für Arbeit. Bitte beachte: OPROMA ist nicht der Anbieter dieser Stelle und kann keine Auskünfte geben.
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